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FAQs

General

The official core festival dates are Monday, April 8th – Saturday, April 13th 2024. However, for those looking to attend our opening parties and maximise their time in the mountains, we recommend arriving on Saturday, April 6th or Sunday, April 7th, and departing on Sunday, April 14th.

Extend your stay to join us for our opening and closing parties and make the most of your time in the mountains with extra days on the slopes. 

When booking, you will have the option to arrive early or extend your stay by selecting your arrival date as Saturday April 6th or Sunday April 7th, and your check-out date as Sunday April 14th.

Yes, you must be at least 18 years of age to book and attend Snowbombing. Snowbombing security staff will ask for proof of age ID and anyone less than 18 years of age will be declined entry to any of Snowbombing’s licensed venues.

Day tickets are not available. Due to capacity constraints, we only sell week-long packages, which are sold as part of festival package with accommodation included for a minimum of 5 nights.

Snowbombing wristbands are only available to those who book an accommodation and festival ticket package through the official Snowbombing website. We sometimes sell a limited number of wristband-only tickets as we approach the event, but there are no guarantees that this will happen if we’re sold out before this time. To avoid disappointment we strongly recommend booking an accommodation and festival ticket package with us as early as possible!

Yes. Wristbands for local residents will be available via the Mayrhofen Tourist Office, based in the Europahaus. Snowbombing wristbands for local residents can only be purchased with the correct identification and eligibility will be strictly checked.

If the event takes place and travelling to Austria is possible, but you decide to cancel your booking and not attend, you may be eligible for a partial refund however cancellation charges will apply. Please see our Terms and Conditions for further information. 

We’d recommend you have comprehensive travel insurance in place, with sufficient cover for cancellation.

HOW TO BOOK

Booking is easy! Simply click the ‘Book Now’ button on your screen. If you would like first-hand, expert Snowbombing advice and knowledge, contact our bookings team who can guide you through the process and offer recommendations. Available Monday – Friday, 09:30 – 18:00, on +44 (0) 20 8050 3212, via email at [email protected], or WhatsApp the team directly here!

For all bookings made before 29th September 2023, a £50 per person (plus booking fee) deposit payment is required at the time of booking and a further £100 per person by 29th September 2023.

For all bookings made after 29th September 2023, a £150 per person (plus booking fee) deposit payment is required at the time of booking. 

For all bookings made after 1st March 2024, payment must be made in full at the time of booking.

When you book SB24, you have three options on how to pay the remaining balance, you can either:

  1. Pay your £150 deposit + BF and opt to go onto the Payment Plan straight away
  2. Pay you £150 deposit + BF and pay your full accommodation and ticket package in full
  3. Pay you £150 deposit + BF only for now and pay as you go 

The full balance of your accommodation and ticket package must be paid by 1st March 2024.

The Payment Plan is the recommended payment method for Snowbombing 2024. The Payment Plan makes budgeting for your holiday easy by splitting your remaining balance (after deposit and booking fees) into bitesize monthly payments, made via direct debit.

Available to join from May 2023, the payment plan will run until 1st March 2024 breaking up the remaining cost of your package into even monthly payments. By default, payments are taken monthly via direct debit on the day the package was booked (ie. on July 3rd for packages booked on June 3rd), but since we know that may not work for everyone, you can amend monthly your payment date in the Customer Dashboard

Lead bookers can set their Payment Plan up when making their booking, whilst the rest of the group will need to get in touch with Customer Service.

Yes, we sell the festival ticket and accommodation together as a package. The only way to secure yourself a Snowbombing 2024 festival ticket is by booking a package through us.

You can request changes by emailing [email protected]. Please provide your booking reference and detail the change required. Alternatively, call +44 (0) 161 768 0244 from 09:00 – 17:30 Monday to Friday to discuss available options, if your request is possible, an administration fee will apply.

Administration fees will apply for the following;

  • Name change: £30pp
  • Changing dates: £30pp
  • Changing your accommodation: £30pp
  • Transport change: £15pp
  • Removing/Downgrade an extra: £15pp
  • Change to optional extras: £15pp

*Please note charges are per person.
**Please note changes are not possible 4 weeks prior to departure and no changes are permitted in resort.

All cancellation requests need to be put in writing and sent to [email protected]. You will be contacted and advised of the cancellation charges that will apply. For more details see our Terms & Conditions. On completion of cancellation, you will be sent an email confirmation.

If you cancel your booking before Tuesday 3rd October 2023:

90 days or more, you will charged only the deposit

89 – 61 days, you will be charged 50% of total booking cost

60 – 31 days, you will be charged 75% of total booking cost

30 days or less, you will be charged 100% of total booking cost

 

If you cancel your booking from Tuesday 3rd October 2023 onwards:

90 days or more, you will be charged 100% of total booking cost

 

When you book your SB24 package, you are booking a room in a hotel or apartment – we require this payment so that we can secure your hotel or apartment reservation by paying our lovely local accommodation owners.

travel

Snowbombing offers various travel options for all budgets! You can hop on an externally booked plane then book a Snowbombing airport transfer to the festival site, join the Snowbombing Road Trip (on sale soon), travel to SB24 by train or even hop on a coach from the UK directly into resort!

Prices for all travel options will be announced soon. Take a look at our Travel page here.

You can buy your airport transfers directly from us via your Customer Dashboard. Snowbombing airport transfers run from Munich, Salzburg, and Innsbruck airports on April 6th, 7th, and 8th and return on April 13th, and 14th of April 2023. If you’re looking for airport transfers outside the standard event arrival and departure dates, you’ll need to arrange your own transfer.

Currently, you can’t book flights directly through Snowbombing. However, by signing up to our newsletter, at the bottom of our Home page, you will get the latest information sent right to your inbox, via our ‘Flights Guide’ mailer when flights become available.

Extras

Once you’ve booked your festival and accommodation package, you can login to your Customer Dashboard to add extras. Optional extras now available include: Lift Passes, Ski & Snowboard Equipment Hire, Ski & Snowboard Lessons, VIP Upgrades, Mountaintop Brunch tickets and the Official Snowbombing Road Trip.  

With more exciting extras on the way (including Mountaintop Brunch and Airport Transfers) subscribe to our newsletter and be the first to hear about when these will be available to purchase via your Customer Dashboard

*We strongly advise against booking extras on arrival/departure dates – refunds will not be provided for any events/lessons/acts missed or due to delayed travel.

Your VIP ticket will grant you fast-track wristband collection on arrival at Snowbombing and also fast-track entry to Snowbombing headline venues including The Racket Club, The Forest Stage, The Street Party and The Brück’n Stadl which also have VIP areas and separate VIP bars. You’ll have first dibs on high-demand ticketed extras such as Mountaintop Brunch, 10% off all Snowbombing merchandise at the event and a free welcome drink on arrival. 

There are a very limited number of VIP upgrades available for just £100 (that’s only £20 per day). Keep your eyes peeled for their release!

Yes, you can pre-book your equipment hire via your Customer Dashboard. Pre-booking is highly recommended, as your options may be limited when you arrive at the resort. Please note, hire shops generally don’t do boot hire above a size 10, any shops that do have limited stock, so if you wear any size higher than this it is recommended that you take your own boots along with you to avoid disappointment. For information including prices and package options please see our Extras page here.

Yes, you can pre-book a lift pass via your Customer Dashboard. With prices matching those available in resort, why not save yourself the hassle and skip the queue when collecting your pass. 

There are a variety of options available with 1-7 day passes, to be used on consecutive days, or 4-in-6, 5-in-7 and 6-in-7 multi-passes if you’re looking for more flexibility. 

Lift passes purchased through Snowbombing will allow you access to the whole Zillertal Ski Area, meaning you will have over 600km of terrain to explore!

For prices and the full list of options, please see our Extras page here.

Yes, ski and snowboard lessons can also be booked via your Customer Dashboard. 

Whether you’re a complete beginner looking for a multi-lesson package, or a seasoned pro in need of a quick refresher, we have a variety of group and private lessons available for all levels. For more information on prices and the type of lesson packages available please see the Extras page.

Please note your first lesson is ALWAYS the day after arrival and you will be notified where to meet your instructor closer to the time. Following your first lesson, your instructor will tell you when and where to meet for any further lessons.

Big Groups & Solo Travellers

We have options to suit every group size and budget. If you’re struggling to find a pad to fit your whole group on our booking platform, contact our Bookings team who can guide you through the process and offer recommendations.  Available Monday – Friday, 09:30 – 18:00, on +44 (0) 20 8050 3212 or via email at [email protected] or via WhatsApp here.

Snowbombing solo is a fantastic option and a huge hit with solo travellers. These rooms are designed for the nomads of the Snowbombing land who want to travel the world (or Mayrhofen) solo and make a load of new pals along the way! Have no fear if your mates are making lame excuses not to book up – we have shared dorm rooms, offering excellent value for money and the opportunity to meet like-minded independent travellers. Alternatively, there are a number of single rooms available in a variety of hotels.

Make sure you join the SB24 Facebook group here and SB24 Facebook event here to get to know other solo Snowbombers hitting the slopes in April!

 

The Festival

Our venues and entertainment are split between the mountain from 12pm-4pm, and the village from 5pm-6am. You can dance the day away at our panoramic terrace parties at 6,000ft or sip an ice-cold stein with epic mountain sights and a soundtrack to match – just hop on the ski lift, then walk a short distance to some of the most unique venues in the world. For more details about our sensational venues and how to get there, just head to the Lineups & Venues page or view the Google Map on our Festival App. 

*Please note: You will need a lift pass to access our Mountain Venues. Although you don’t need to ski or snowboard to all  mountain venues, it is easier to get to The Snowpark Terrace and Rompa’s Reggae Shack this way.

Snowbombing is the luxury ski holiday at the very heart of a music festival. A completely unique way to experience music festivals and Austrian culture. Established in 1999 and celebrating 25 years in 2024, Snowbombing is the original mountain music festival, a pioneering mountain music event that emerges each spring in one of Europe’s (and the world’s) finest ski resorts – Mayrhofen. Snowbombing is home to 100+ artists, 15+ venues, numerous piste runs and loads of fun you just can’t miss.

Some of our state of the art headline venues include The Forest stage, a magical outdoor venue amongst the pine trees and The Racket Club, our 3000 person capacity raver’s paradise fitted with incredible sound systems, CO2 cannons and visuals like you’ve never seen before.

Outside of the music and the mountains, enjoy so much more fun and games such as Chairlift Speed-Dating, Snolympic Games, comedy shows and so much more. 

This is the place to live in the moment, embrace enjoyment and experience a weeklong whirlwind of never-ending excitement.

The first wave of SB24 artists are now announced, to see the lineup so far click here!

 

Your wristband gets you into all announced Snowbombing venues, parties and events – except for our ticketed event, Mountaintop Brunch.

While each venue’s opening hours vary across the week, in general, you can expect the mountain venues to be open between 12 – 4 pm, with the last lift to town heading down at 4:30pm. From then the night kicks off with entertainment at the in-town venues from 5 pm until the early morning.

Mayrhofen - The Resort

There are lots of amazing places to eat and drink around Mayrhofen. Whether you fancy a quick bite to eat before heading out to the headline venues, or you fancy a slice of luxury or traditional Austrian cuisine, Mayrhofen has it all. 

Feel free to check out our Local Mayrhofen Food Guide here.

If skiing and snowboarding isn’t your bag, do not worry! Mayrhofen has so many activities to offer other than snow sports.

Check out our Local Mayrhofen Activities guide here.

Mayrhofen has slopes to cater for skiers and boarders of all abilities. Whether it’s your first time on the mountain or your 100th, make the most of it and book lessons, ranging from beginner to private and advanced lessons, all of which can be added on via your Customer Dashboard.

There is a Ski Bus that tours all of the surrounding areas of Mayrhofen (including Hippach & Ramsau) that runs every 30 minutes during the day, up until 5.30pm. When this bus stops, there is a Night Shuttle running the same route every 30 minutes. This will run until the early hours of the morning, meaning you will be able to get back to your accommodation with ease when leaving the late night music venues. 

There are also SB taxis around the resort that you can jump in, look out for their official Snowbombing stickers which also show their rates.

The streets are limited parking places throughout the resort. There is one dedicated car park that we recommend for those on the Road Trip and some of the larger hotels also offer parking, but this may be limited and come at a cost, so please check with your hotel first.

We’re so lucky to call this stunning alpine resort our home and to be hosted by such welcoming and friendly locals each April, who love Snowbombing as much as we do.

Expect charming cultural quirks and mouth-watering cuisine from the incredible array of hotels, restaurants, bars, cafes and shops dotted around town, all within walking distance. The town itself is an idyllic alpine village packed with traditional Tyrolean lodges and builds, sitting snugly inside the stunning Zillertal Valley – home to some of the best views in Europe.

Accessibility

Snowbombing is generally suitable for those with reduced mobility. However, the requirements of the traveller will need to be taken into account before assessing the suitability of this trip for a specific person. Please contact Customer Services and our team will be able to advise. They are available 09:00–17:30, Monday – Friday, on +44 (0) 161 768 0244 or via email at [email protected]

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