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FAQs

General

The official core festival dates are Monday, April 10th – Saturday, April 15th 2023. However, for those looking to attend our opening parties and maximise their time in the mountains, we recommend arriving on Saturday, April 8th or Sunday, April 9th, and departing on Sunday, April 16th.

Extend your stay to join us for our opening and closing parties or make the most of your time in the mountains with extra days on the slopes. For those arriving early, attend the Fun Haus opening party on Saturday April 8th, and experience the Road Trip Arrival Procession plus the Arena and Bruck’n Stadl opening parties on Sunday April 9th. For those looking to stay until the Sunday, keep your eyes peeled for event announcements for the evenings of Saturday April 15th.

When booking, you will have the option to arrive early or extend your stay by selecting your arrival date as Saturday April 8th or Sunday April 9th, and your check-out date as Sunday April 16th.

Your wristband gets you into all announced Snowbombing venues, parties and events – except for a select few ticketed events including Mountaintop Brunch and more TBA. Ticketed events go on sale from early 2023 and will be available to book from your Customer Dashboard as an optional extra.

For the most up-to-date information on ticket events, follow us on social media and sign up to the newsletter.

Yes, you must be at least 18 years of age to book and attend Snowbombing. Snowbombing security staff will ask for proof of age ID and anyone less than 18 years of age will be declined entry to any of Snowbombing’s licensed venues.

How to Book Snowbombing 2023

Booking is easy! Simply click the Book Now button on your screen. If you would like first-hand, expert Snowbombing advice and knowledge, contact our bookings team who can guide you through the process and offer recommendations. Available Monday – Friday, 09:30 – 18:00, on +44 (0) 20 8050 3212 or via email at [email protected].

For all bookings made before November 1st 2022, a £50 per person (plus booking fee) deposit payment is required at the time of booking with a further £100 per person by November 1st 2022. For all bookings made after November 1st 2022, a £150 per person (plus booking fee) deposit payment is required at the time of booking. For all bookings made after January 27th 2023, payment must be made in full at the time of booking.

The balance of your Snowbombing accommodation and festival package must be paid off in full by February 24th 2023. Additionally, if you booked Snowbombing before November 1st 2022, you will need to top up the total amount paid on your package to £150 (including the £50 deposit) by November 1st 2022.

The payment plan is the recommended payment method for Snowbombing 2023. The payment plan makes budgeting for your holiday easy by splitting your remaining balance (after deposit and booking fees) into bitesize monthly payments, made via direct debit.

Available to join from October, the payment plan will run until February 24th breaking up the remaining cost of your package into even monthly payments. By default, payments are taken monthly via direct debit on the day the package was booked (ie. on October 3rd for packages booked on September 3rd), but since we know that may not work for everyone, you can amend monthly your payment date in the  Customer Dashboard

*Please note the final payment for anyone whose usual payment is between the 25th to the 31st of the month will be taken on February 24th.

Once you’ve booked Snowbombing and paid your deposit the easiest way to pay off your manage your booking is by logging into your Customer Dashboard.

Once in your account, you can:

  • Review your booking
  • Access your personal balance, and make payments towards it or join the payment plan.*
  • Add Transport
  • Add Extras
  • Resend booking confirmation

Alternatively, if you’d like to pay have your booking reference at the ready and call +44 (0) 161 768 0244 within our opening hours 09:00 – 17:30  Monday to Friday.

*Please note when taking payment over the phone, we must have the cardholder present to authorise payment.

You can request changes by emailing [email protected]. Please provide your booking reference and detail the change required. Alternatively, call +44 (0) 161 768 0244 from 09:00 – 17:30 Monday to Friday to discuss available options, if your request is possible an administration fee will apply.

Charges will be made for the following;

  • Name change: £30
  • Changing dates: £30
  • Changing your accommodation: £30
  • Removing/Downgrade an extra: £15  

*Please note charges are per person.
**Please note changes are not possible 4 weeks prior to departure and no changes are permitted in resort.

All cancellation requests need to be put in writing and sent to [email protected]. You will be contacted and advised of the cancellation charges that will apply. For more details see our Terms & Conditions. On completion of cancellation, you will be sent an email confirmation. 

Day tickets are not available. Due to capacity constraints, we only sell week-long packages, which are sold as part of festival package with accommodation included for a minimum of 5 nights.

Snowbombing wristbands are only available to those who book an accommodation and festival ticket package through the official Snowbombing website. We sometimes sell a limited number of wristband-only tickets as we approach the event, but there are no guarantees that this will happen if we’re sold out before this time. To avoid disappointment we strongly recommend booking an accommodation and festival ticket package with us as early as possible!

Yes. Wristbands for local residents will be available via the Mayrhofen Tourist Office, based in the Europahaus. Snowbombing wristbands for local residents can only be purchased with the correct identification and eligibility will be strictly checked.

Extras

Once you’ve booked your festival and accommodation package, you can login to your Customer Dashboard to add extras. Optional extras now available include: Lift Passes, Ski & Snowboard Equipment Hire, Ski & Snowboard Lessons, VIP Upgrades, and the official Snowbombing Road Trip.  

With more exciting extras on the way (including Mountaintop Brunch and Airport Transfers) subscribe to our newsletter and be the first to hear about when these will be available to purchase via your Customer Dashboard

*We strongly advise against booking extras on arrival/departure dates – refunds will not be provided for any events/acts missed or due to delayed travel.

Your VIP ticket will grant you fast-track wristband collection on arrival at Snowbombing, fast-track entry to Snowbombing headline venues, VIP areas at the Forest Stage, the Street Party, the Racket Club and more, first dibs on high-demand ticketed extras, 10% off all Snowbombing merchandise at the event and a free welcome drink on arrival. 

There are a very limited number of VIP upgrades available for just £100 (that’s only £20 per day). Keep your eyes peeled for their release! 

Yes, you can pre-book a lift pass via your Customer Dashboard. With prices at or better than those available in resort, why not save yourself the hassle and skip the queue when collecting your pass. 

There are a variety of options available with 1-7 day passes, to be used on consecutive days, or 4-in-6, 5-in-7 and 6-in-7 multi-passes if you’re looking for more flexibility. 

For prices and the full list of options, please see our Extras page.

Yes, you can pre-book your equipment hire via your Customer Dashboard. Pre-booking is highly recommended, as your options may be limited when you arrive at the resort. Please note, hire shops generally don’t do boot hire above a size 10, any shops that do have limited stock, so if you wear any size higher than this it is recommended that you take your own boots along with you to avoid disappointment. 

For information including prices and package options please see our Extras page.

Yes, ski and snowboard lessons can also be booked via your Customer Dashboard

Whether you’re a complete beginner looking for a multi-lesson package, or a seasoned pro in need of a quick refresher, we have a variety of group and private lessons available for all levels. For more information on prices and the type of lesson packages available please see the Extras page.

Please note your first lesson is ALWAYS the day after arrival and you will be notified where to meet your instructor closer to the time. Following your first lesson, your instructor will tell you when and where to meet for any further lessons.

Getting Here

We’ll have a limited number of return flights available from the UK. Get in touch with our bookings team for more information. Available Monday – Friday, 09:30 – 18:00, on +44 (0) 20 8050 3212 or via email at [email protected].

You can also sign up to our newsletter to receive ‘Flights of the Week’ updates. We’ll hunt down the most affordable flight options for Snowbombing and send them straight to your inbox.

You can buy your airport transfers directly from us via your Customer Dashboard. Snowbombing airport transfers run from Munich, Salzburg, and Innsbruck airports on April 8th, 9th, and 10th and return on April 15th, and 16th of April 2023. If you’re looking for airport transfers outside the standard event arrival and departure dates, you’ll need to arrange your own transfer.

We’ll have a limited number of return flights available from the UK. Get in touch with our bookings team for more information. Available Monday – Friday, 09:30 – 18:00, on +44 (0) 20 8050 3212 or via email at [email protected].

You can also sign up to our newsletter to receive ‘Flights of the Week’ updates. We’ll hunt down the most affordable flight options for Snowbombing and send them straight to your inbox.

The Road Trip consists of 100+ cars full of Snowbombers on a cross country adventure from the UK to Mayrhofen, often alongside a whole host of Snowbombing artists and celebrities. You will have an overnight pit stop en-route, with DJs and entertainment, as well as the famous welcome procession driving down the main street in Mayrhofen kicking the festival off in style. Departing in the morning of Saturday April 8th, with a halfway stopover Saturday night, you’ll arrive into Mayrhofen in the afternoon of Sunday April 9th.  

To learn more about the Road Trip see here, or jump straight in and book via your Customer Dashboard.

The streets are limited parking places throughout the resort. There is one dedicated car park that we recommend for those on the Road Trip and some of the larger hotels also offer parking, but this may be limited and come at a cost, so please check with your hotel first.

Yes, Mayrhofen has a station in the centre of town with indirect trains from Munich and Innsbruck airport. These can be viewed here

Big Groups & Solo Travellers

We have options to suit every group size and budget. If you’re struggling to find a pad to fit your whole group on our booking platform, contact our Bookings team who can guide you through the process and offer recommendations.  Available Monday – Friday, 09:30 – 18:00, on +44 (0) 20 8050 3212 or via email at [email protected].

Gather your gang and get booking – for every 11 bookings in a group, the 11th place goes free! If you have been put in charge of organising your group trip to Snowbombing then the first thing you need to do is get yourself set up as a Snowbombing Ambassador. By becoming an SB Ambassador, you will get a personalised group page where your friends can make their bookings. To manage your group’s booking, head to your Customer Dashboard.

Please note: The 11th place will need to be paid in full and will be refunded up to 30 days after the event.

Yes of course, we have options to suit every group size and budget. Please get in touch with us at [email protected] ​​or give us a call at +44 (0) 20 8050 3212 between 09:30 – 18:00, Mon-Fri for more information and to receive a quote.

Snowbombing solo is a fantastic option and a huge hit with solo travellers. These rooms are designed for the nomads of the Snowbombing land who want to travel the world (or Mayrhofen) solo and make a load of new pals along the way! Have no fear if your mates are making lame excuses not to book up – we have shared dorm rooms, offering excellent value for money and the opportunity to meet like-minded independent travellers. Alternatively, there are a number of single rooms available in a variety of hotels.

 

The Festival

Stop thinking all festivals are the same. Stop picturing mud, portaloos, wellies and burger vans. Switch hot tents and hangovers for the call of the wild. Replace identical insta pics for an unforgettable alpine music adventure. We can’t wait for you to join us in the mountains for a weeklong whirlwind of adrenaline, mountaintop partying, world-class live bands and DJs, luxury hotels, relaxing rooftop hot tubs, learning to ski and snowboard, alpine fondue and ice cold steins, breathtaking panoramas and endless exploring.

We invite you to join our community and build something bigger. To arrive with old friends and leave with new ones. To become a Snowbomber. To experience Snowbombing. And together create our own memories. Prepare to give your bucket-list a new reason to exist, as we welcome you on the getaway of a lifetime!

While we like to keep things exciting by adding new artists to the line-up as we get closer to the event, you can expect to see regular line-up announcements from now until the event.  

For any idea of what to expect, check out previous Snowbombing lineups here.

Our venues and entertainment are split between the mountain and the village, but you don’t need to ski or snowboard to access them. You can dance the day away at our panoramic terrace parties at 6,000ft or sip an ice-cold stein with epic mountain sights and a soundtrack to match – just hop on the ski lift, then walk a short distance to some of the most unique venues in the world. For more details about our sensational venues, just head to the Party & Dance page. 

While each venue’s opening hours vary across the week, in general, you can expect the mountain venues to be open between 12-4 pm, with the last lift to town heading down at 4:30 pm. From then the night kicks off with entertainment at the in-town venues from 5 pm until the early morning. 

The town of Mayrhofen, where all evening venues and many of the hotels are located, is easily walkable.

If you’re staying in one of the surrounding villages (including Hippach & Ramsau) there is a ski bus that runs from these villages to central Mayrhofen and to several ski lifts. The ski bus runs every 30 minutes during the daytime and once it stops there is a regular Snowbombing Night Shuttle that follows the same route. This will run until the early hours of the morning, meaning you will be able to get back to your accommodation with ease after leaving the late-night music venues.

If you’ve never been to a ski resort before, or you’ve never experienced a music festival in the heart of the mountains, here are the basics you’ll need: 

  • Outerwear – some sturdy ski pants and a ski jacket will make sure you’re warm and dry while you’re whizzing down the slopes or dancing the day away at our mountaintop venues. Even if you’re not planning on heading up the mountain it’s worth bringing a warm jacket along as it gets cooler in the evenings.
  • Layers – pile on the layers so you’re these will keep you warmer than one big jacket.
  • Sun cream – The climate can be deceiving! It’s easy to get burnt, even if there isn’t much sun; the altitude makes you more susceptible to the UV. Make sure you bring plenty of decent sun cream, and some high factor balm to protect your lips.
  • Sunglasses/ Goggles – Ensure your sunglasses provide UV protection to protect your eyes and give you a clearer view of the mountains.
  • Footwear – Trainers are perfect for walking around the village, but bring a decent pair of snow boots for the mountain. 
  • Skis / Snowboard – Equipment is available to hire in the resort – or you can bring your own, there’s plenty of space on the transfer buses and there’s no extra charge.
  • Towel / Swimwear – Make use of the incredible swimming pools and spas available at Snowbombing. 
  • Fancy Dress – Whether you’re making your mission to the mountains on the Snowbombing Road Trip with a pitstop fancy dress party, or you’re taking part in this year’s sensational Street Party, keep your eyes peeled for this year’s themes. 
  • Festival Wear – The dress code is whatever you want it to be. Dress to impress or keep it casual – anything goes in this home away from home.  

Mayrhofen - The Resort

We’re so lucky to call this stunning alpine resort our home and to be hosted by such welcoming and friendly locals each April, who love Snowbombing as much as we do.

Expect charming cultural quirks and mouth-watering cuisine from the incredible array of hotels, restaurants, bars, cafes and shops dotted around town, all within walking distance. The town itself is an idyllic alpine village packed with traditional Tyrolean lodges and builds, sitting snugly inside the stunning Zillertal Valley – home to some of the best views in Europe. 

Browse our accommodation packages and pick your perfect pad for the week!

Don’t worry; plenty of Snowbombers have never been to the mountains before! Snowbombing is the perfect place to learn to board or ski. There are lessons with qualified instructors, which can be added via your Customer Dashboard, and numerous beginner slopes which cater to first-time skiers and snowboarders.

Not for you? You don’t have to ski to enjoy Snowbombing. Every day at the festival there are parties, activities, and unique mountain experiences that you can access on foot. Grab a sled and smash the Snowlympic games, hit the spa or dance the day away at our mountaintop venues – no ski boots required!

With 40+ restaurants and 20+ bars, you will never be short of options for refueling (and that’s not including the facilities on the mountain!) From traditional Austrian cuisine to pizzas, burgers, pasta, tapas, incredible vegan food and more, there’s a whole host of options to satisfy every taste and budget. 

All Snowbombing hotels provide breakfast, and if you’re staying in an apartment there’s plenty of supermarkets throughout the valley where you can pick up everything you’d need.

Paying for Stuff

Snowbombing is a Cashless festival. Your festival wristband will have an RFID chip, which links to an online account that you can top up with credit at the beginning of the week. This means there no need to worry about exchange rates & carrying cash around whilst at the festival.

This technology is also full of loads more great benefits: minimal queuing at bars, no fumbling with coins/tokens, no trips to the ATM at night or carrying around large amounts of cash and an enhanced overall experience! 

Entry and exit to all main Snowbombing venues is controlled via RFID technology, so you will need your cashless wristband to gain access to them. The Snowbombing bars, with the exception of a few, are also all Cashless only – so if you want a drink, you need to top up!

The main Snowbombing venues will all use the Snowbombing Cashless system, so if you want a drink, you need to top up! However, as Snowbombing takes place in the town of Mayrhofen, there are restaurants and shops where you’ll need to pay by cash or card. We’d recommend bringing a currency or travel card (ie. Monzo, Revolut, Starling etc.) to get the best exchange rates.

You will be sent information before the festival on how to activate your Cashless account. We recommend creating an account and topping up before you get to Snowbombing, so you’re ready to go on arrival!

We will have a number of Top-Up Points across the festival, if you’d like to add credit to your account via card or cash. However, we’d always encourage topping up online, to avoid queues and save yourself time! 

Our Cashless system also has a super-handy optional Auto Top-Up feature. Once your account drops below a certain amount, simply set your account to automatically top up a certain amount of Euros, to the amount of your choosing.

Accessibility

Snowbombing is generally suitable for those with reduced mobility. However, the requirements of the traveler will need to be taken into account before assessing the suitability of this trip for a specific person. Please contact Customer Services and our team will be able to advise. They are available 09:00–17:30, Monday – Friday, on +44 (0) 161 768 0244 or via email at [email protected].

Coronavirus

If the event takes place and traveling to Austria is possible, but you decide to cancel your booking and not attend, you may be eligible for a refund however cancellation charges will apply. Please see our Terms and Conditions for further information. 

We’d recommend you have comprehensive travel insurance in place, with sufficient cover for cancellation.

Yes. If we’re unable to put the festival on due to Covid implications – including but not limited to; F&CO advising against travel to Austria, Austria being locked down, the Austrian government banning outdoor events – all customers will be offered a refund of the monies they’ve paid so far (minus the £20 booking fee).