The official core festival dates are Monday 7th April – Saturday 12th April 2025. However, for those looking to attend our opening parties and maximise their time in the mountains, we recommend arriving on Saturday 5th or Sunday 6th April, and departing on Sunday 13th.

Upon arrival at the resort, please head to SB HQ (The Europahaus, Durster Strasse 225, 6290 Mayrhofen), where you will find Customer Arrivals. Take your ID and your e-ticket to collect your festival wristband. Check your Customer Handbook for accreditation opening hours.

Wristband Exchange Opening Hours:

SATURDAY 5TH APRIL – 12:00 – 00:00

SUNDAY 6TH APRIL – 10:00 – 00:00

MONDAY 7TH APRIL – 09:00 – 00:00

We offer a series of opening parties and events exclusive to those who arrive early. On Saturday, 5th April, we have the Fun Haus opening party. On Sunday, 6th April, experience The Welcome Party Country Road Rodeo on the main high street, then opening parties at The Vault, The Ice Bar, and The Fun Haus.

For those still in resort, we offer End Of Season Parties at The Vault and The Ice Bar on Saturday 12th April.

Your wristband gets you into all announced Snowbombing venues, parties and events – except for a select few ticketed events, including Mountaintop Brunch and Bongo’s Bingo at The Racket Club. To attend these ticketed events, you will need to book online and add ticket(s) as an optional extra. 

Your VIP upgrade includes:

👀 VIP wristband upgrade
🌟 Fast-track wristband collection – skip the lines!
🎶 Fast-track entry to headline venues*
🥂 Access to VIP areas & bars
❄️ 10% off all Snowbombing merch
🍾 A complimentary welcome drink to get the party started

*Please Note: Fast-track access is subject to venue capacity.

Book final VIP upgrades here, or upgrade on arrival at the Customer Service desk in SBHQ (Europahaus) to get the A-List treatment you deserve!

Please show your VIP wristband at the merchandise stand for your 10% discount. Your free drink will be automatically loaded onto your wristband and will get you a beer (Corona or Jubel), shot, single spirit & mixer, or soft drink. 

If the event takes place and travelling to Austria is possible, but you decide to cancel your booking and not attend, cancellation charges will apply. Please see our T&Cs for further information.

If you’ve never been to a ski resort before, or you’ve never experienced a music festival in the heart of the mountains, here are the basics you’ll need: 

• Waterproofs: some sturdy ski pants and a ski jacket will make sure you’re warm and dry while you’re whizzing down the slopes or dancing the day away at our mountaintop venues. 
• Layers: pile on the layers so you’re warm; these will keep you toastier than one big jacket.
• Sun cream: the climate can be deceiving! It’s easy to get burned, even if there isn’t much sun; the altitude makes you more susceptible to the UV. Make sure you bring plenty of decent sun cream and some high-factor balm to protect your lips.
• Sunglasses/goggles: ensure your sunglasses provide UV protection to protect your eyes and give you a clearer view of the mountains.
• Footwear: trainers are perfect for walking around the village, but bring a decent pair of snow boots for the mountain.
• Skis/snowboard: equipment is available to hire in the resort – or you can bring your own, just make sure you book a space on your SB airport transfer!
• Towel/swimwear: make use of the incredible swimming pools and spas available at Snowbombing.
• Fancy dress: get your costumes ready for a week of incredible Fancy Dress opportunities! 

Summer Of Love: This year’s Street Party fancy dress theme is ‘Summer of Love’! Channel the vibrant, free-spirited vibes of the 60s with flowy bohemian outfits, psychedelic patterns, peace signs, and flower crowns. Looking for more inspo? Think bright colors, fringe, beads, and all the groovy accessories you can find! The Street Party kicks off on Thursday 10th from 5pm onwards – see you there, Snowbombers! 

Where: The Street Party When: Thurs 10th April, 5pm-10pm

Country Road Rodeo: Dust off your best country and western gear – think cowboy boots, plaid shirts, denim and bandanas. Whether you’re rocking a rugged cowboy look or bringing a bit of chic western flair, make sure you’re ready to saddle up and get into the spirit!

Where: The Welcome Party When: Sun 6th April, 4pm-8pm

Mustard Wednesdays: Hello yellow! Don your best mustard attire and get ready for our daily dose of reggae, jungle, bass and beyond with the Rompa’s Reggae Shack family.

Where: Rompa’s Reggae Shack When: Weds 9th April, 12pm-4pm

• Festival wear: the dress code is whatever you want it to be. Dress to impress or keep it casual – anything goes in this home away from home.

The festival is split between two types of venues: the mountain venues and the in-town venues, with events scheduled across the entire week. Head to the festival app to view the venues.

Each day, each venue opens and closes at various times, with music playing from 12pm-4am across the resort. The mountain venue events take place between 12-4pm, before the night kicks off at the in-town venues from 4pm onwards, with some musical events going on until 4am. You can find the full schedule in the lineup section of the app. 

Yes, you can pre-book a lift pass via the link here. With prices matching those available in resort, why not save yourself the hassle and skip the queue when collecting your pass? 

There are a variety of options available with 1-7 day passes, to be used on consecutive days, or 4-in-6, 5-in-7 and 6-in-7 multi-passes if you’re looking for more flexibility. Lift passes purchased through Snowbombing will allow you access to the whole Zillertal Ski Area, meaning you will have over 600+km of terrain & a glacier to explore! 

For prices and the full list of options, please see our Extras page here.

Yes, you can pre-book your equipment hire via the link here, but be quick, this will be turned off a few days before the event.

Pre-booking is highly recommended, as sizing options may be limited when you arrive at the resort. Please note, hire shops generally don’t do boot hire above a size 10 and any shops that do have limited stock, so if you wear any size higher than this, it is recommended that you take your own boots along with you to avoid disappointment. Hire shops often charge extra for helmets, too, so it is highly recommended to bring your own.

For prices and the full list of options, please see our Extras page here.

You can collect your pre-booked equipment from the hire shop you have been allocated. The name and address of your allocated hire shop will be on your e-ticket. You must collect and return your equipment to your specified shop.

Although it’s advised you pre-book your ski equipment before arriving at the festival, you can hire ski equipment in-resort, but we can’t guarantee your size will be available if you choose to do this.

Yes, ski and snowboard lessons can be booked here.

Whether you’re a complete beginner looking for a multi-lesson package or a seasoned pro in need of a quick refresher, we have a variety of group and private lessons available for all levels. For more information on prices and the type of lesson packages available, please see the Extras page here.

In 2015, we introduced RFID technology to Snowbombing, and we’ve not looked back since! This technology is full of loads of great benefits: minimal queuing at Cashless bars, no fumbling with coins/tokens, no trips to the ATM or carrying around large amounts of cash at Cashless venues, and an enhanced overall experience!

RFID technology is used to control your access to Cashless venues and enable you to buy drinks or merchandise at Snowbombing Cashless venues without carrying cash – hence Snowbombing Cashless.

You load (aka “top up”) funds onto your wristband through your online Snowbombing Cashless account and then, at the event, use your pre-loaded wristband to pay for drinks and merchandise. Simply ‘Tap’ your wristband once at the till to check your balance, then tap again to complete your payment!

As well as the online top-up service, we provide plenty of Top-Up Points around the resort for you to keep your wristband loaded. To save yourself queuing time, we’d recommend topping up online!

Your festival wristband contains an RFID chip that gives you access to Snowbombing venues and lets you buy drinks and merchandise with a flick of your wrist. Less time queuing and dealing with cash, more time partying and watching your favourite DJ! 

Before heading to the festival, set up your “Snowbombing Cashless” account using the code on your General Admission E-ticket, which links directly to your wristband. You can top up as much as you like and request a refund for your unused funds after the festival. Create and top up your account now at: snowbombing.com/cashless

You can create a Cashless account and add money to it before arriving at the festival. You can use either a debit card or a credit card. For the best exchange rates, we recommend using a currency card such as Monzo or Revolut. Topping up in advance will mean no queuing when you get to the festival, and will also earn you some free “Bonus Bucks” for being so organised when you spend a certain amount. 

If you’d rather top up when you arrive at the festival, we would still recommend doing this online via the website (snowbombing.com/cashless) or the festival app. However, you can also use one of the numerous Top-Up stations across the festival. Please note: all the Top-Up Points accept debit and credit cards only, to make things quicker and save you carrying loads of cash. There will be one cash Top-Up Point at the Europahaus throughout the week, for those who’d like to top-up with cash. Please note: cash top-ups will only be in Euros, we do not accept GBP.

Cashless wristband payments are accepted at The Forest Stage, The Street Party, The Racket Club, The Fun Haus, The Ice Bar, The Vault, The Strass Bar, Corona Sunsets at The Pilz Bar (bar only, not restaurant), and at official Snowbombing merchandise stands.

Cashless wristband payments are not accepted at most mountain venues including the Snowbombing venues, Mountaintop Brunch (Lärchwaldhütte) and Rompa’s Reggae Shack (Kasermandl), or local Mayrhofen businesses such as hotels, bars, shops, and restaurants. Be sure to carry an alternative payment method for these spots.

If you top up in advance of the festival, free “Bonus Bucks” will automatically be added to your account if you top up the amounts below: 

💸 Top-up €200 and get €20 free bonus bucks

💸 Top-up €300 and get €30 free bonus bucks

💸 Top-up €400 and get €40 free bonus bucks

💸 Top-up €500 and get €50 free bonus bucks

💸 Top-up €700 and get €70 free bonus bucks

This free credit can only be accessed once you’ve spent your personal funds. Any unspent Bonus Bucks will be non-refundable once the festival is finished.

Your account will be set up in Euros, and any top-up funds you add to your account will be deposited in Euros. If topping up from a GBP debit or credit card, your bank’s exchange rate will apply. All payments made in Mayrhofen are in Euros.

Never worry about running out of funds! Set your Cashless account to “Auto Top Up” and whenever your card balance falls below €10, it will automatically top up with €50. That way, you can guarantee you’ll always have money on your wristband when you head to the bar! Don’t worry, if you change your mind, you can opt out at any time.

Please note: auto top-up will only top up 5 x to a maximum of €250, so you don’t need to worry about going over budget!

When using the online Snowbombing Cashless service, the minimum amount you can top up is €5 and the maximum amount you can top up is €700, allowing you to control your spending and set a budget that suits you.

Debit or credit cards can be used to top up your wristband, but not for making payments at the Snowbombing Cashless bars. Our Snowbombing Cashless bars will only accept payment via your cashless wristband.

Entry and exit to all in-town Snowbombing-operated venues is controlled via RFID technology, so you will need your Cashless wristband to gain access to them. The Snowbombing bars, except a few, are also all Cashless only, so if you want a drink, you need to top up!

After you purchase anything, the vendor will be able to show you your balance. If you create a Cashless account in advance, you can also check your balance at any time via the festival app or at snowbombing.com/cashless. You can also visit the Top-Up stations on-site to check your balance.

By having created a Snowbombing Cashless account and linking your wristband to it, you can see a history of all your top-ups and purchases in your account. From here, you can also download PDF receipts if required.

You don’t have to create an account in advance, but we recommend that you do to make your arrival at the festival as easy and smooth as possible. We’re also offering free Bonus Bucks if you top up over €200 in advance of arriving.

By the time you arrive at the resort, you should have created your Cashless account, linked your e-ticket and topped up your funds. Now all you need is your wristband! Wristbands will be issued on arrival. Go to the signposted Wristband Exchange point at the Europahaus, armed with your printed e-ticket (the one with the QR code on it) and your photo ID. Here, staff will quickly scan your e-ticket and link the personal ‘Snowbombing Cashless’ account you’ve created to your wristband, before sticking it on your wrist and sending you on your way.

If you lose your wristband and have created an account or know the 6-digit code on the back of your wristband chip, you can block it by visiting our onsite Customer Service desk at the Europahaus. You will be able to get a new wristband, which will be credited with the balance of the Cashless account that you have blocked.

If you do not create a Cashless account, then blocking your lost wristband is impossible, as we won’t have the unique reference number. This is a key reason we highly advise that you create your Cashless account in advance.

Yes, everyone attending SB25 will need and have their own Cashless wristband. These wristbands will not only hold your money but also allow you access to all in-town Snowbombing venues.

Absolutely. We have partnered with Weezevent, a proven cashless provider for hundreds of events across Europe. Your money is very safe in your Cashless account and on your wristband. It is highly advised to create a Cashless account so that if anything happens to your festival wristband, we can transfer the money to a new one.

No problem, this can easily be rectified by the bar staff who took your order.

If you’ve created a Cashless account, requesting a refund is quick and easy. The refund window will open for 7 days starting from Monday 14th April. You can apply for a refund via the Cashless section of the festival app or at snowbombing.com/cashless. 

Any unspent personal funds on your Cashless account can be refunded to you if requested, minus a small €2 processing fee, or you can request for these to be donated to the charity partner, War Child. Please note that Bonus Bucks and promotional credits are not refundable. 

To claim any leftover funds, you must have at least €3 left in your account, as a small €2 processing fee will be charged. All refund requests will be processed within 30 working days of submission. If you haven’t created a Cashless account, you can still apply for a refund by registering your wristband with your email, name, wristband number, and bank card information so the refund can be processed.

The data we collect is very useful when it comes to operational purposes, especially for staffing and providing the best range of food and drinks. We do not use it to study what individuals do, and none of the spending data is passed on to any third party. Our GDPR policy extends to cover the use of your data in our Cashless system.

No, there are no GPS tracking systems in the cards. It is simply a payment solution.

Airport Transfers are now off-sale via your Customer Dashboard. A very limited number of transfer seats will be available at the airport – simply find the SB rep outside the arrivals hall. Return airport transfers will be available to book at the Customer Service desk in SBHQ (Europahaus) until Weds 9th April.

Airport transfers run from Munich, Salzburg and Innsbruck airports on the 5th, 6th, and 7th of April, and back to the same airports on the 12th and 13th of April 2025. If you’re looking for airport transfers outside the standard event arrival and departure dates, you’ll need to arrange your transfer.

Munich Airport
Upon arrival, head to Terminal 1 Hall D. Your airport transfer coach will be waiting outside, and reps will be there to guide you to the correct area. The transfer company is called “Christophorus”, recognised by their yellow and green vehicles.

• This is a large airport with two terminals – T1 and T2.
• Terminal 2 serves Lufthansa and Singapore Airline arrivals.15 mins walk to TERMINAL 1 HALL D, the default meeting point.
• Terminal 1 serves EasyJet, British Airways, and most other flights. 5 mins walk to TERMINAL 1 HALL D. 
• After baggage claim, make your way to Terminal 1 Hall D. If you need assistance, ask the Munich Airport Information Point for directions. They’re expecting you!
• The transfer company is called “Christophorus”. Look for their yellow and green vehicles or the Snowbombing sign.

Innsbruck & Salzburg Airport
As you enter the arrivals hall, a Snowbombing Transfer Rep will direct you to your coach, which will be located directly outside the arrival’s halls.

• After baggage claim, head into the arrivals hall.
• Your transfer driver will be easy to spot, with Snowbombing signage and your name or the touring party’s name clearly displayed.
• Your transfer vehicle will either be a yellow and green “Christophorus” vehicle, or a local taxi – look for the Snowbombing sign.

The streets have limited parking places throughout the resort. Some of the larger hotels offer parking, but this may be limited and come at a cost, so please check with your hotel first.

There is a train station in the centre of Mayrhofen town that services indirect trains from Munich and Innsbruck airport. These can be viewed here.

There is a ski bus that tours all of the surrounding areas of Mayrhofen (including Hippach & Ramsau) that runs every 30 minutes during the day, up until 5.30 pm. When this bus stops, there is a night bus running the same route every 30 minutes. This will run until the early hours of the morning, meaning you will be able to get back to your accommodation with ease when leaving the late-night music venues.

For Lift Pass holders, you will receive free travel on the ski bus all week long! There are plenty of ski bus stops across the whole resort. Find out more information and see the ski bus map here.

You can also view the piste map here, and find out info about open lifts here.

The Night Shuttle is convenient for your late-night travel across the resort! The closest stop to the Racket Club, Fun Haus, and SB HQ (Europahaus) is the Post Office. Please find the Night Shuttle timetable here. 

Monday – Friday: Every 30 minutes from 20:00PM to 03:00 AM
Saturday: Not Running
Sunday: Every hour from 20:30PM to 01:30AM

Snowbombing Royalty is the ultimate festival loyalty programme that rewards our community as a thank you for joining us year on year. You Snowbombers are what make it happen, so of course, we want to treat you like the royalty that you are! If you have signed up to Snowbombing Royalty, anticipate a regal array of perks, including discounts, complimentary merch, drinks on the house, and a myriad of other delightful surprises!

Applications for Snowbombing Royalty 2025 are now closed, but look out for more info on Snowbombing Royalty 2026 coming soon!

Your Snowbombing Royalty drink voucher will be automatically added to your wristband once you arrive at SB25! So you can sit back, relax and enjoy a drink on us! Simply ask the bartender to use your Royalty drinks voucher at the bar. Your voucher will get you a beer (Corona or Jubel)  shot, single spirit & mixer, or soft drink.

Snowbombing is generally suitable for those with reduced mobility. However, the requirements of the traveller will need to be taken into account before assessing the suitability of this trip for a specific person. Please contact Customer Services, and our team will be able to advise, available via email at [email protected].