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Question 1

Tickets

Answer

What is a payment plan?

If you book before 1 March 2026, you can pay a deposit upfront and spread the balance across monthly instalments. Final balance is due 1 March 2026.

When will I receive my ticket?

Tickets are issued via email as e-tickets. If you haven't received yours 7 days before the event, contact customerservice@snowbombing.com with your booking reference.

Do I need ID at the event?

Yes. Bring photographic proof of identity and proof of age (driver's licence or passport). One ticket is required per person regardless of age.

Is there an age limit?

Yes. The event is strictly 18+. Under-18s are not permitted to attend, regardless of guardian accompaniment.

Are refunds available?

Sale of tickets is final. Refunds are only issued if the event is cancelled before it starts, or as required by applicable law.

Are tickets transferable?

Tickets are strictly non-transferable, except via the official process: notify us at least 28 days before the event, pay a £30 amendment fee, and the new attendee must be known to you personally.

How do I buy a ticket?

Tickets can only be purchased through our Official Ticketing Agent (Kaboodle). Any ticket bought from another source is void and may be cancelled without refund.

When does Snowbombing 2026 take place?

Snowbombing 2026 runs from 6–11 April 2026 in Mayrhofen, Austria.

Question 2

Travel

Answer

What travel options to and from the festival does Snowbombing offer?

Snowbombing offers various travel options for all budgets. Fly into Munich or Innsbruck, then take a Snowbombing airport transfer to Mayrhofen – a cheaper and more sustainable alternative to taxis. Arrival transfers run 3rd–5th April and return transfers 10th–11th April, so please book flights that align with these dates.

You can also travel by UK coach, departing from selected cities on Saturday, 3rd April (AM) and arriving in the resort on Sunday, 4th April. Return coaches leave Saturday, 10th April (AM).

Transfers and coach tickets will be on sale later in the year.

Can I bring alcohol on the coach?

No. Consumption of alcohol, smoking and drug use is not permitted on coaches. The driver has the right to eject you for non-compliance.

What's the luggage allowance on the coach?

One soft-shell main bag (up to 50×50×100cm) and one piece of hand luggage. Ski/snowboard equipment is excess luggage and must be purchased in advance.

What if my flight is delayed?

We'll try to accommodate you on the next available transfer, subject to availability. We can't guarantee this and aren't responsible for additional costs from missed connections.

How does the airport transfer work?

Transfers run in time slots based on published flight times. We combine routes to keep prices low — expect some waiting time on arrival and return. Service is operational during set times only.

Where can I get a coach from in the UK?

Multiple UK pickup points — full list shown at the time of booking. Your UK pickup and drop-off must be the same location.

What's the best way to get to Mayrhofen?

Fly into Innsbruck, Munich or Salzburg. We offer official airport transfers, or you can take a coach from select UK pickup points. Flights are booked separately.

Question 3

Accommodation

Answer

What's included in apartment bookings?

All apartments include towels and bed linen. Kitchenettes are compact with basic equipment, 2–3 hobs, sometimes a worktop oven. A cleaning fee applies. Guests are normally expected to make their own beds on arrival.

Can I request a specific room?

We try our best but cannot guarantee room requests or layouts.

Will I need to pay a deposit at the hotel?

Often yes. Approx €50pp or €200–300 per apartment, refundable after check-out minus any extra cleaning, damage or incidental charges.

What is an 'Austrian twin'?

One large base with 2 mattresses and 2 quilts. Most 2-person rooms are sold as Double/Twin and may be a double bed, Austrian twin or standard twin.

What are check-in / check-out times?

Check-in 15:00–23:00. Check-out 10:00–11:00. Times are guidelines only — confirm directly with your accommodation.

Question 4

On-Site

Answer

Will there be photography?

Yes — the event is recorded and content publicly disseminated. By attending you consent to this. Police and security may also film for safety and crime prevention.

What happens if I lose something?

Lost property is handed in at the Europahaus in Mayrhofen. Report lost or stolen items to a member of staff and obtain a police report if you'll be making an insurance claim.

Is smoking allowed?

Only in designated smoking areas. Smoking is prohibited in all other parts of the venues.

Can I bring a camera?

Personal phones and small cameras are fine for personal, non-commercial use. Professional cameras, tripods and video equipment are not permitted.

Can I bring my own food and drink?

No. Food and beverages — including glass bottles — are not permitted inside the venues.

Is there an age limit for buying alcohol?

Yes — 18+. If you look 25 or younger you may be asked for ID; you won't be served alcohol if you can't provide it.

Question 5

Extras

Answer

Can I book ski or snowboard lessons through Snowbombing?

Yes – you can book ski and snowboard lessons through your Customer Dashboard. Whether you're a complete beginner or a confident rider looking for a refresher, there are group and private lessons available for all levels. For full details, including pricing and lesson packages, check the extras page.

Please note that your first lesson will always take place the day after arrival. You'll receive meeting point details in advance, and your instructor will confirm the time and location of any follow-up lessons.

Can I book ski or snowboard equipment through Snowbombing?

Yes – we strongly recommend pre-booking equipment hire via your Customer Dashboard, as availability in resort can be limited. Please note that most hire shops don't stock boot sizes above UK 12, so if you need a larger size, it's best to bring your own boots. For full details and prices check the extras page.

What do I get with a VIP wristband?

Ready to level up your Snowbombing experience? Upgrade to SB VIP and get the A-List treatment:

24hrs exclusive access to Mountaintop Brunch tickets
Fast-track wristband collection – skip the lines!
Fast-track entry to headline venues
Access to VIP areas & bars
10% off all Snowbombing merch
A complimentary welcome drink to get the party started

There are a very limited number of VIP upgrades available for just £100 (that's only £20 per day or less). Upgrade via your Customer Dashboard.

What extras can I add to my booking, and how do I add them?

Once you've booked your accommodation + lift pass + festival wristband package, you can login to your Customer Dashboard to add extras. Optional extras include: lift passes, equipment hire, lessons, VIP upgrades, ultimate ski & snowboard bundles, wellness experiences, ticketed extras (e.g. mountaintop brunch), and more.

Please Note: We advise against booking extras on arrival/departure dates – refunds will not be provided for any extras experiences missed due to delayed travel.

What does a VIP wristband include?

Fast-track wristband collection, priority entry to headline venues, access to private VIP areas, early access to in-demand ticketed events (Mountaintop Brunch, Bongo's Bingo, etc.), 10% off merch and a complimentary welcome drink.

Are Mountain Top Brunches included with my ticket?

No, they are bookable separately. Tickets include authentic Austrian cuisine plus two drinks. Brunches sell out fast — book early.

How do I book equipment hire?

Pre-book via Extras. Choose between Standard (perfect for beginners) and Superior (newer high-spec kit). Don't book for arrival or departure days to maximise your hire window.

What lessons can I book?

Group ski and snowboard lessons (1, 2 or 3 days × 2hr), and private lessons for groups of 1–4 people. Lessons are provided by SMT Ski School, based at Europahaus.

Is the wellness timetable available now?

Coming soon. The 2026 wellness timetable will be released closer to the event.

Question 6

Accessibility

Answer

Is Snowbombing suitable for persons with reduced mobility?

Snowbombing is generally suitable for those with reduced mobility. However, the requirements of the traveller will need to be taken into account before assessing the suitability of this trip for a specific person. Please contact Customer Services and our team will be able to advise. They are available 09:00 – 17:30, Monday – Friday, on +44 (0) 161 768 0244 or via email at customerservice@snowbombing.com.

Question 7

Big Groups & Solo Travellers

Answer

I'm coming alone. What are the Snowbombing Solo options?

Snowbombing is great for solo travellers! While dedicated "Solo" packages are not available, you're welcome to come alone and book a full accommodation room for yourself. Many solo guests choose this option for privacy and convenience, while still enjoying the social, community vibe of the festival. You'll meet plenty of like-minded people once you're at the festival, so travelling solo is always encouraged!

For bespoke solo options, contact our sales team via WhatsApp, or reach out using the details below. Hours: Mon-Fri, 09:30 – 17:30.

I'm booking with a large group. Can you help?

Absolutely! Whether you're celebrating a birthday, marking a big occasion, or planning an epic stag or hen, we've got options for every group size and budget. If you're looking to find the perfect pad to fit the whole crew, our Holidays Team can jump in, work their magic, and recommend the best setups for your squad. WhatsApp the team, or contact them below. Hours: Mon-Fri, 09:30 – 17:30.

Question 8

General

Answer

I live / work in Mayrhofen. Is there an opportunity for local residents and seasonaires to purchase Snowbombing festival wristbands?

Yes. Wristbands for local residents will be available via the Mayrhofen Tourist Board Office, based in the Europahaus. Snowbombing wristbands for local residents can only be purchased with the correct identification and eligibility will be strictly checked.

Can I book a day wristband?

Day wristbands are not available. Due to capacity constraints, we only sell full weeklong festival wristbands to be purchased alongside accommodation for a minimum of 5 nights.

Is there a minimum age?

Yes, you must be at least 18 years of age to book and attend Snowbombing. Snowbombing security staff will ask for proof of age ID and anyone less than 18 years of age will be declined entry to any of Snowbombing's licensed venues.

Why should I extend my stay?

Extend your stay to join us for our opening and closing parties and make the most of your time in the mountains with extra days on the slopes. When booking, you will have the option to arrive early or extend your stay by selecting your arrival date in the booking widget.

When is Snowbombing 2027?

The official core festival dates are Monday, 5th April – Saturday, 10th April 2027. However, for those looking to attend our opening parties and maximise their time in the mountains, we recommend arriving on Sunday, 4th April and departing on Sunday, 11th April.

Question 9

Insurance & Health

Answer

Are disabled / accessibility needs catered for?

We actively encourage people of all abilities to attend. Contact customerservice@snowbombing.com with your access requirements ahead of time.

What's the situation with passports?

Most countries require passports valid for at least 6 months after your return date. Non-British passport holders should check entry requirements via their Embassy.

Do I need a GHIC/EHIC card?

Recommended for European travel — get a UK Global Health Insurance Card (UK GHIC) prior to departure, unless you can rely on an existing EHIC.

Do I need travel insurance?

Yes — it's a condition of your contract with us. Cover should include pre-existing medical conditions, cancellation, medical expenses, repatriation and winter sports cover.

Question 10

Mayrhofen - The Resort

Answer

Is there car parking available in the resort?

Parking spots are limited throughout the resort. Some hotels offer parking, but availability and costs vary – please check with your accommodation in advance.

How can I get around the resort?

A Ski Bus runs every 30 minutes during the day until 5:30pm, stopping at the surrounding areas of Mayrhofen (including Hippach & Ramsau). After that, a Night Shuttle covers the same route every 30 minutes into the early hours, making it easy to get back from late-night venues. Official Snowbombing taxis are also available – look for their stickers and displayed rates.

Is it suitable for beginners, intermediates and advanced skiers/boarders?

Absolutely. The slopes cater to all levels, whether it's your first time or your hundredth. Lessons – from beginner group sessions to private advanced coaching – can be added through your Customer Dashboard.

What is there to do in Mayrhofen other than skiing or snowboarding?

There are plenty of activities for non-skiers and non-boarders, or those looking for some extra fun. Mayrhofen offers plenty of other activities to explore and enjoy, including winter hiking, mountaintop yoga & pilates, hot tub oasis, spa experiences, floating meditation, chairlift speed-dating, the snolympics, and so much more. There's something for everyone to make your trip unforgettable.

Where can I eat and drink in Mayrhofen?

Mayrhofen has something for every taste – from quick bites before hitting the venues to luxurious dining and authentic Austrian cuisine.

What's the resort of Mayrhofen like?

We're lucky to call this stunning alpine resort home each April, hosted by friendly locals who love Snowbombing as much as we do. Mayrhofen is a charming alpine village filled with traditional Tyrolean lodges, nestled in the breathtaking Zillertal Valley, offering some of Europe's best mountain views. The town is packed with hotels, restaurants, bars, cafes, and shops, all within easy walking distance.

Question 11

The Festival

Answer

What time do the venues open and close?

Mountain venues generally run from 12pm to 4pm, with the last lift down to town at 4:30pm. Evening entertainment kicks off in-town from 3pm until the early hours.

Which venues do I get access to with my Snowbombing wristband?

Your wristband gets you into all announced Snowbombing venues, parties and events – except for our ticketed events, "Mountaintop Brunch", "Bongo's Bingo Biggest Ever Snow Show", or any "Snowbombing Wellness" experiences.

What makes Snowbombing the ultimate alpine experience?

Snowbombing is the luxury ski holiday at the very heart of a music festival. A completely unique way to experience music festivals and Austrian culture. Established in 1999, Snowbombing is the original mountain music festival, a pioneering mountain music event that emerges each spring in one of Europe's finest ski resorts – Mayrhofen.

Snowbombing is home to world-class artists, unique venues and stages, numerous piste runs and loads of fun you just can't miss. Outside of the music and the mountains, enjoy Chairlift Speed-Dating, Snolympic Games, wellness experiences, comedy shows and so much more.

Are the parties in the mountains or the village?

The festival is split between the mountains (12pm – 4pm) and the village (3pm – early hours). Simply hop on a ski lift, then walk or ski a short distance to some of the world's most unique venues. At the end of the day, take the lift back down, grab dinner, get changed, and get ready for the music and fun ahead.

Note: a lift pass or mountain pass is required to access mountain venues, but you do not need to ski or snowboard to all mountain venues.

Question 12

Wristbands & Cashless

Answer

What currency is my Cashless account in?

Euros. If you top up from a GBP card, your bank's exchange rate applies.

Are all venues cashless?

Most Snowbombing venues are cashless-only. A small number of on-mountain venues and unaffiliated Mayrhofen bars/restaurants don't accept Cashless — carry cash or card as backup.

What if I lose my wristband?

We can block a lost wristband and credit the balance to a new one ONLY if it's linked to a Cashless account or you have the 6-digit code from the back. Set up your Cashless account in advance.

How do I top up my wristband?

Either online via your Snowbombing Cashless account, or in person — cash at Europahaus, or card at the Top-Up Points around the venue.

What is the RFID wristband?

Snowbombing is cashless. Your wristband includes an RFID chip you can pre-load with funds, used at all official Snowbombing venues and merchandise stands.

Do I exchange my ticket for a wristband?

Yes. Valid tickets are exchanged for wristbands on entry. Wristbands are issued directly to the ticket holder on production of the booking reference and photo ID.

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