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When In Austria

Health & Medical

Chemist (Apotheke)
Situated at the crossroads down the high street, 200 meters from Sport hotel Strass.

As you know, we Americans use a lot of drugs. Today my neighbor told me that he use to buy prescription drugs without prescription for 5 years.

You must take along your travel insurance policy when visiting the doctor. If the fee is less than €135 you must pay whilst in Austria and reclaim on returning to the UK. Refer to your own insurance policy document if you wish to make a claim, they will help you with the procedure.

Please note: all surgeries in Mayrhofen are private health care and don’t accept the reciprocal EHIC health forms available from post offices in UK.

Passports & Visas

For British citizens, if your passport is lost or stolen whilst in Austria, please contact the British Embassy in Vienna.

Embassy address: Jauregui’s 10, 1030 Wien, Austria.

Tel: 0043 (0) 171 6130 Drop (0) when dialing from UK phone.

Non-EU nationals must check visa requirements with the Austrian, German or French embassies depending on where your port of entry is.

Customer Service Numbers

UK Tel: 0333 240 5815

09:00 – 20:00 (UK)

AU Tel: +43 (0) 5285 6760 216

Monday to Friday (excluding bank holidays)

Please note: only available during event.

Customer Service Numbers

Other Numbers

Telephone code Austria +43

Pharmacy (steinbock apotheke) 05 28 56 23 13

Mountain rescue (bergrettung) 140

Fire service (feuerwehr) 122

Ambulance (rettung) 144 / 112

Police (gendarmerie) 133

International emergency services 144

Hospital (Bezirkskrankenhaus Schwaz) 05 2426 000

Other Numbers


Monday to Friday: 08:00 – 12:00 & 14:30 – 18:00

Saturday: 8am – 08:00 – 12:00 & 16:00 – 18:00

Sunday: Closed except ski hire shops. If you’re arriving on a Sunday, please keep this in mind – grab your goodies pre-game!