How can I pay?
The easiest way to pay is by logging into your customer account, where you have access to manage and pay your own part of the booking. Alternatively, have your booking reference at the ready and simply call 0333 240 5815 within our opening hours Monday – Friday 09:00 – 17:30.
Please note when taking payment over the phone, we must have the cardholder present to authorise payment.
How much is the deposit and when will the remaining balance be due?
For all bookings made from 30th June 2017, a £50 per person deposit payment is required at the time of booking and a further £80 per person is required by 1st September 2017. For all bookings made from 1st September 2017, a £130 per person deposit payment is required at the time of booking. For all bookings made after 31st January 2018, payment must be made in full at the time of booking. The full balance is due 31st January 2018. For late bookers, deposit options will not apply after the balance due date stated above and the full payment will be due at the time of booking.
What is Snowbombing Cashless?
In 2015, we introduced RFID technology to Snowbombing. This amazing technology is full of loads of great benefits: Minimal waiting times at bars, no fumbling with change/tokens, no trips to the ATM at night, or carrying around large amounts of cash and an enhanced overall experience!
How does it work?
Simply ‘Tap’ your wristband to the scanner to complete your payment!
Do I have to use Cashless?
Snowbombing bars, with the exception of a few, are all cashless only - so if you want a drink, you need to top up!
Where can Cashless payments be made?
The Racket Club, The Fun Haus, The Street Party, The Forest Stage, The Bruck’n Stadl, The Arena and the official SB merchandise stands.
Where can't Cashless payments be made?
The Ice Bar, The Sports Bar, Mo’s Bar, and all the restaurants and mountain venues, including the Arctic Disco.
Please note, you will still need a small amount of Euros in cash, for food and the local smaller bars, but you won’t need nearly as many.
How much spending money should I bring / budget to spend?
This really depends how frivolous your spending is, how expensive your taste is, and how much you plan on drinking, but we would say a nice mid-ground benchmark would be budgeting 70 Euros a day, but we’ve seen Snowbombers do it on a lot less, and a lot more. Average drinks prices are €6, similar to any European ski resort, with a choice of supermarket, cafes, and steak houses of differing price ranges. The main Snowbombing venues will all use the Snowbombing Cashless system so we recommend taking half your money in euros and topping up the other half onto your wristband. Don’t worry, if you haven’t got enough on your band you can top up in euros and sterling in resort, at any of the multiple top up points.
How do I top up my wristband?
You will be sent information before the festival on how to activate your Cashless account. Once you have done this, we recommend topping up before you land in Austria. As well as being a great way to save up your spends, topping up before the festival comes with some great incentives such as free drinks, cashback and entry into competitions. As well as the online Top Up service, we provide plenty of Top Up points around resort for you to keep your wristband loaded - you can top up in Sterling or Euros, in cash or on card.
Alternatively, if you don’t fancy constantly having to go back to a Top Up point, why not enable the Auto Top Up feature on your account? Once your account drops below a certain amount, simply set your account to automatically top up a certain amount of Euros, to the amount of your choosing.
No more fumbling for change, just pre-load money onto your account and you’re set for the duration of the event!